Shipping Policy

At Blossom Aura’s, we take great care in preparing and delivering your orders. Since our products are handmade in small batches using natural ingredients, we ensure that each item is packed with attention to quality, hygiene, and safety before it reaches you.

This Shipping Policy outlines how your order is processed, shipped, and delivered.

🌼 Order Processing Time

All orders are processed after successful payment confirmation.

Processing time: 1–3 working days
During high demand or festive seasons, processing may take slightly longer

Since our products are handmade, some items may require additional preparation time to ensure freshness and quality.

Orders are processed only on business days (excluding Sundays and public holidays).

📦 Shipping Time

Once your order is shipped, delivery timelines are as follows:

Within India: 3–7 working days (depending on location)

Please note:

Delivery time may vary based on your city, courier service, and external factors
Remote areas may take slightly longer

We aim to deliver your order as quickly as possible while ensuring safe handling.

🚚 Shipping Charges

Shipping charges (if applicable) are:

Calculated at checkout based on your location
OR
Free shipping on selected offers (if applicable)

Any shipping promotions will be clearly mentioned on the website.

📍 Order Tracking

Once your order is shipped:

You will receive a tracking ID via email or message
You can track your order through the courier partner’s website

If you do not receive tracking details, feel free to contact us.

⚠️ Delivery Delays

While we strive to meet delivery timelines, delays may occur due to:

Weather conditions
Courier service issues
High order volumes
Unforeseen logistical challenges

Blossom Aura’s is not responsible for delays caused by third-party courier services, but we will always assist you in tracking and resolving issues.

📦 Packaging & Safety

We ensure that all products are:

Packed securely to avoid leakage or damage
Sealed properly for hygiene
Handled with care during dispatch

If you receive a damaged package, please refer to our Refund & Return Policy.

📍 Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping details.

In case of incorrect address:

Delivery may fail
Additional shipping charges may apply for re-delivery
Refund may not be possible

Please double-check your address before placing an order.

❌ Failed Delivery Attempts

If delivery fails due to:

Customer unavailability
Incorrect address
Non-response

The package may be returned to us.

In such cases:

Re-shipping charges may apply
Refund may be processed after deducting shipping costs (if applicable)

📦 Lost or Missing Orders

If your order is marked as delivered but not received:

Contact us within 48 hours
We will coordinate with the courier partner

Resolution depends on courier investigation. Blossom Aura’s is not liable for confirmed delivery cases but will assist in the process.

🌍 Service Availability

Currently, Blossom Aura’s ships within India.

For international shipping inquiries, you may contact us directly to check availability.

🧾 Order Confirmation

Once your order is placed:

You will receive an order confirmation via email/message
Please review details carefully

If you notice any error, contact us immediately before the order is shipped.

🔄 Order Modifications

Order changes (address/product) can only be made:

Before shipping confirmation

Once shipped, modifications are not possible.

💬 Customer Support

We’re here to help you 💛

For any shipping-related queries:

📧 Email: support@blossomaura.com (replace with your actual email)
📱 Phone/WhatsApp: +91 XXXXX XXXXX

Response time: Within 24 hours

🔄 Policy Updates

Blossom Aura’s reserves the right to update or modify this Shipping Policy at any time.

Changes will be reflected on this page. Continued use of our services implies acceptance of the updated policy.

🌼 Final Note

At Blossom Aura’s, we believe that your experience should be smooth from the moment you place an order to the moment it reaches your doorstep.

We are committed to delivering your products safely, efficiently, and with care — because every order is more than just a package, it’s a part of your self-care journey.

Thank you for trusting Blossom Aura’s 🌿✨